Why are my dub.sh links not working?

Our default dub.sh links are occasionally blocked by certain web browsers and ISPs, which causes them not to work. Learn more about why, and how to fix it.

Steven Tey

Written by Steven Tey

Occasionally, dub.sh short links are blocked by web browsers and Internet Service Providers (ISPs). When that happens, you might run into the following errors when you try to visit a dub.sh link:

Error 1: "Your connection is not private" (Google Chrome)

Here's an example of a "Your connection is not private" warning in Google Chrome:

'Your connection is not private' warning
'Your connection is not private' warning

Error 2: "This site has been reported as unsafe" (Microsoft Defender)

Here's another example of a "This site has been reported as unsafe" warning in Microsoft Defender:

Microsoft Defender's 'This site has been reported as unsafe' warning
Microsoft Defender's 'This site has been reported as unsafe' warning

Error 3: "This site cannot provide a secure connection" (ISP blocking)

And sometimes, certain ISPs will also block dub.sh links. This is what you might see when you try to visit a dub.sh link:

'This site cannot provide a secure connection' error
'This site cannot provide a secure connection' error

Why does this happen?

This is because dub.sh links are the default short link on Dub.co, and can sometimes be used by malicious actors to hide the true destination of a link – which can be a phishing site, or a site that downloads malware onto your computer.

As an unfortunate side effect, this means that sometimes, legitimate dub.sh links are also blocked by certain web browsers and ISPs, causing them not to work.

Solution 1: Petition your ISP or browser antivirus software

One way to fix it is by sending a petition to your Internet Service Provider (ISP) or browser antivirus software to unblock the link. Here's an example verbiage you can use:

Hi there,

I would like to petition for the dub.sh domain to be unblocked. Dub.co (https://dub.co) is a link management tool (similar to Bitly) that I use to share links with my friends and family. It is not a malicious site.

Occasionally, there might be malicious links that are created on Dub.co, but Dub.co has processes in place that actively monitors and removes these links. I have also personally reported malicious links to Dub.co, and they have been removed within 24 hours.

If you do discover any malicious links, you can report them here: https://dub.co/abuse

Thank you!

This is the most effective way to unblock the link, but it can take some time for the request to be processed.

Solution 2: Use a custom domain

Alternatively, you can also use Dub.co with your custom domain, instead of the default dub.sh domain.

This will ensure that your links are never blocked by web browsers, and also give your links a more professional, branded look.

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